FAQs

Fill out the sign-up form on the right-hand corner of our website. 

Actio Aquatics provides 1:1 swim lessons at the following locations: 

• • The Club at Rancho Niguel

  • At Client's Homes in the Orange and LA County

All swim lessons are based on the instructor's availability 

Pricing is based on swim instructor, pool location, length of session, and size of package purchased.

Pricing can be founded here. 

Actio Aquatics LLC is in invested in the long-term development and athleticism of each swimmer.

 Our swim programs can be founded here. 

Acuity Scheduling is the software that will keep track of the number of lessons utilized by Actio Aquatics. Clients do NOT need an account with Acuity- all clients will receive a reminder email and text 24 hours prior to their next lesson. 

These terms and conditions may be updated on a yearly basis and sent out to clients prior to the start of each swim season.

Swim lessons do not expire, and are not refundable, only forfeited if canceled within 24-hour notice. 

Actio Aquatics reserves the right to reschedule any booked session with an alternative instructor should the need arise. The cost of the lesson will not be prorated based on the instructor level. 

45 min lessons are only available to Level 3 (Otter) or Level 4 (Dolphin) swimmers. 30 min lessons will not be transferrable into 45 min lessons, nor will 45 min lessons be transferred into 30 min lessons. 45 min lessons are only available to one swimmer at a time. 

Should Actio Aquatics have to cancel a session within 24 hours, the scheduled session and the following session will not be charged

Sessions may be transferred depending on the written consent of purchasing client

• • • • • • • • Text and emails count as written consent

All sessions may be rescheduled based on instructor availability & 24 HR notice

To ensure quality swim lessons, the pools should be heated to a minimum of 79 degrees and pool water must be clear to the bottom

If due to bad weather or natural event (below 65, rain, lightning, strong wind, ect...) client and instructor must come to an agreement on whether to commence sessions

No changes in the number of sessions in case of cancellation due to bad weather, natural events, or pool quality

The Swim Session will start at the time previously agreed on:

• • • • • • • • If the client is late, the remainder of the session will be upheld

              • If the instructor is late, the entire session will be upheld

At Actio Aquatics, we want to encourage consistency, any client who completes 24, thirty minute sessions will receive a complimentary session on the next package purchased.  A complimentary lessons will also be given to families who purchase a 16 pack of 45 min lessons. 

If a client refers a new member who purchases an 8-pack or more (as their first purchase), referring member receives a complimentary session to their current package

These terms and conditions may be updated on a yearly basis and sent out to clients prior to the start of each swim season.

All swimmers will be required to do an assessment prior to joining the Actio Aquatics Swim Squad.

Each Squad Term is a calendar month. Clients are responsible for the monthly dues regardless of swim time within a month. Dues will not be prorated for any reason. 

Swim Squad invoices are due by the 5th of each Month, any invoices completed after the 5th will incur a $15 late fee.

All swimmers will be required to bring their own equipment to Squad Training

Immediate family members with more than one swimmer in Actio Aquatics Swim Squad will receive a 25% discount per swimmer for up to 3 additional swimmers. 

• • • • • • • • If there are any additional swimmers after 3, the price of the 3rd swimmer will apply to 4 or more siblings 

To participate in Actio Aquactics LLC, ALL clients agree to the waiver below: 

(it's included in the sign-up form)

In consideration of my(self)/child/ward(s) previously listed, I agree for them to participate in any way in Actio Aquatics LLC programs. I acknowledge, appreciate and agree that:

      - The risk of injury to my(self)/child from the activities involved in these programs is significant, including the potential for permanent disability and death, and while particular rules, equipment, and personal discipline may reduce this risk, the risk of serious injury does exist; and,

     -  I willingly agree to comply with the program’s stated and customary terms and conditions for participation. If I observe any unusual significant concern in my(self)/child’s readiness for participation and/or in the program itself, I will remove my(self)/child from the participation and bring such attention of the nearest official immediately; and,

     - I myself, my spouse, my child, and on behalf of my/our heirs, assigns, personal representatives and next of kin, HEREBY RELEASE AND HOLD HARMLESS Actio Aquatics LLC, its directors, officers, officials, agents, employees, volunteers, other participants, sponsoring agencies, sponsors, advertisers, and if applicable, owners and lessors of premises used to conduct the event (“Releasees”), WITH RESPECT TO ANY AND ALL INJURY, DISABILITY, DEATH, or loss or damage to person or property incident to my child’s involvement or participation in these programs, WHETHER ARISING FROM THE NEGLIGENCE OF THE RELEASEES OR OTHERWISE, to the fullest extent permitted by law.

COVID-19 LIABILITY

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and individuals with underlying medical conditions are especially vulnerable.

Actio Aquatics LLC., cannot prevent you (or your child(ren)) from becoming exposed to, contracting, or spreading COVID-19 while participating in Actio Aquatic programs. It is not possible to prevent against the presence of the disease. Therefore, if you choose to participate in any Actio Aquatic LLC program, you may be exposing yourself to and/or increasing your risk of contracting or spreading COVID-19.

BY ATTENDING OR PARTICIPATING IN OUR PROGRAM, YOU VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH EXPOSURE TO COVID-19 AND FOREVER RELEASE AND HOLD HARMLESS ACTIO AQUATICS LLC AND EACH OF THEIR OFFICERS, DIRECTORS, AGENTS, EMPLOYEES OR OTHER REPRESENTATIVES FROM ANY LIABILITY OR CLAIMS INCLUDING FOR PERSONAL INJURIES, DEATH, DISEASE OR PROPERTY LOSSES, OR ANY OTHER LOSS, INCLUDING BUT NOT LIMITED TO CLAIMS OF NEGLIGENCE AND GIVE UP ANY CLAIMS YOU MAY HAVE TO SEEK DAMAGES, WHETHER KNOWN OR UNKNOWN, FORESEEN OR UNFORESEEN, IN CONNECTION THEREWITH.

UNDERSTANDING OF RISK

I understand the seriousness of the risks involved in participating in this program, my personal responsibilities for adhering to rules and regulations, and accept them as a participant.    

 - I, FOR MYSELF, MY SPOUSE, AND CHILD/WARD, HAVE READ THIS RELEASE OF LIABILITY AND ASSUMPTION OF RISK AGREEMENT, FULLY UNDERSTAND ITS TERMS, UNDERSTAND THAT WE HAVE GIVEN UP SUBSTANTIAL RIGHTS BY SIGNING IT, AND SIGN IT FREELY AND VOLUNTARILY WITHOUT ANY INDUCEMENT.

Actio Aquatics LLC has my permission to use my or my child’s photography to promote Actio Aquatics LLC and its programs. I understand that images may be used in print publications, online publications, presentations, websites, and social media. 

I also understand that no royalty, fee, or other compensation shall become payable to me by reason of such use. 

Clients can opt out of of the Media Release Policy when signing up